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Search our knowledge base for answers to common questions about our services.
Can't find what you're looking for? Our support team is here to help.
How to open the full Cloudflare dashboard for your domain, and what the invitation status on your DNS page means.
Entering a domain when you order a VPS does not register it or point it at the server by itself. Here is what happens, and the one DNS record that makes ssh user@yourdomain work.
How to be added to someone else's account, switch into it, what you can do there and how to get back to your own account.
Replies from the myPandos team can include headings, lists, tables and links so a longer answer is easy to read. Here is what you will see, and how to read the same message in an email or on WhatsApp.
Read the Access column of your customer list, know who can be sent a new invitation, and what each message means when an invitation cannot be sent again: a short wait, or a daily limit per customer.
Let your customers reach your portal at your own domain: add it, publish the verification record, verify it, and know what removing a domain does before you confirm.
Set the colours, logo, favicon and contact details your customers see, know which image files are accepted, and see what your customers' footer and support pages show.
Set the price your customers pay for each product, type amounts with a point or a comma, know what a price of 0 or a removed price does, and what the Hidden from customers switch does today.
Read your reseller credit balance, your transaction history and the wholesale invoices myPandos bills you, and know what to do when the balance runs low: credit is added by our support team.
Create a myPandos account for one of your customers from the Reseller area, choose whether they get a welcome email, and know what to do if the email does not arrive.
Keep an eye on CPU, memory and disk before they become a problem -- the commands to check, what normal looks like, and what a spike is telling you.
You manage your email from your myPandos Dashboard — not from your hosting control panel.