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Search our knowledge base for answers to common questions about our services.
Can't find what you're looking for? Our support team is here to help.
A browser warning on your own site is alarming but almost always has a short list of causes. Work through them in order and you will find yours.
Free certificates renew themselves and myPandos watches them; paid certificates renew on your billing cycle. Here's what happens, and what to do when a renewal fails.
HTTPS and the browser padlock come from an SSL/TLS certificate. Every myPandos hosting plan includes a free one, and you can also buy a validated certificate from our catalogue.
Most dynamic websites and apps, including WordPress, need a database. Here's how to create one and a database user in Plesk.
What's backed up and how to restore it — the process is different for Shared/WordPress Hosting (Plesk) than for VPS/Cloud Hosting.
Two ways to get your website's files onto your myPandos hosting: Plesk's browser-based File Manager, or FTP/SFTP with a desktop app.
Just bought Shared, Cloud, or WordPress Hosting? Here's what to do in the first hour to get your site live.
How myPandos's reseller program works — add your own customers, set your own prices, and bill through your own brand.
How to access your myPandos VPS over SSH, the difference between restart, shutdown, stop and reset, and what myPandos manages versus what's your responsibility.
WordPress Hosting runs on the same Plesk platform as Shared Hosting, with a one-click installer and management tools built in.
myPandos Shared Hosting is managed website hosting on our Plesk control panel — no server administration required.
myPandos Cloud Hosting is a virtual server with full root access — what it is, who it suits, and what to do right after you buy it.