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Search our knowledge base for answers to common questions about our services.
Can't find what you're looking for? Our support team is here to help.
Services live in the account whose EMAIL was used to order them. If your dashboard shows no services, you almost certainly signed in with a different email. Sign out, sign back in with the order email — or if a colleague ordered, ask them to add you as a contact. Support can link accounts.
Send /verify in this WhatsApp chat, open the link you receive and sign in with the email you used to order. Your number is then linked: the assistant can see your services and invoices and answer about YOUR account. Without /verify it can only answer general questions.
New to myPandos? This guide walks you through your first steps: completing your billing profile, verifying your phone, finding your way around the dashboard, and knowing where to get help when you need it.
Message myPandos on WhatsApp and get an instant answer from Ceda, our AI assistant — day or night. Ceda can check domains, plans and pricing right away, and after a quick /verify it can also help with your own invoices and services.
Open a support ticket in the myPandos Client Area to ask a question, report a problem, or request help.
Reset the password for your myPandos Client Area in a few steps, securely.